PURETONEIX LLC values your privacy and is committed to transparency regarding data collection and usage. This Privacy Policy explains the information we collect, why we collect it, and how you can manage your data.
1. Information We Collect
Website, App & Ad Analytics
We use Google Analytics, Firebase Analytics, and AdMob to track user interactions and engagement. Data collected includes:
- Session duration, in-app behavior, and feature usage.
- User retention, frequency of visits, and active user metrics.
- Device type, operating system, browser version.
- Geographic data (country, region, city/state).
- Referral sources and how users find our app or website.
Advertising & Monetization
We display ads using Google AdMob, Tapjoy, and other mediation networks. These services collect:
- Device identifiers (such as Advertising ID, GAID, or IDFA) for targeted advertising.
- Ad interactions (clicks, views, engagement rates) for performance tracking.
- General geographic data (country, region, city/state) for regional ad targeting.
Users can opt out of personalized ads through their device settings.
Attribution & User Acquisition Tracking
We use Singular.net for marketing and user acquisition tracking, which collects:
- Device identifiers (GAID, IDFA) to measure ad effectiveness.
- App install sources and conversion tracking.
- Engagement and retention metrics.
Payments & Transactions
We use PayPal and Stripe to process payments securely. When you make a purchase, your payment details (such as credit card information) are handled directly by these services, and we do not store or have access to your financial data.
PayPal — Payments made through PayPal are subject to PayPal's Privacy Policy. PayPal may collect transaction details, payment method information, and account identifiers for processing your payment.
Stripe — Payments processed through Stripe are subject to Stripe's Privacy Policy. Stripe may collect payment details, transaction records, and billing information.
In-App Purchases (IAPs)
Our app may offer digital purchases through Google Play and the Apple App Store. These transactions are processed by their respective platforms, and we do not store or have access to full payment details. When making a purchase, these services may collect:
- Transaction IDs and order history
- Device and account information
- Payment method details (handled securely by the platform)
Crash Reporting & Performance Monitoring
We use Firebase Crashlytics to track app crashes and technical errors.
Contact Information
If you contact us, we collect your name and email address to respond.
Contact: support@puretoneixgames.com
2. How We Use Your Information
- Enhance and improve our website, apps, and services.
- Optimize user engagement, retention, and monetization.
- Display personalized ads and measure ad performance.
- Process transactions securely.
- Analyze crashes and resolve technical issues.
3. Data Sharing & Third-Party Services
We do not sell personal data, but we may share information with the following services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Collects tracking data, user interactions, session duration, device information (model, OS version, browser), geographic location (country, city), and referral sources. | Google Privacy Policy |
| Firebase Crashlytics | Monitoring app crashes and diagnosing technical errors. | Google Privacy Policy |
| Google AdMob & Mediation | Displaying ads, tracking ad performance, and targeting users. | Google Ad Policies |
| Tapjoy | Providing rewarded ads, tracking engagement, and monetization. | Tapjoy Privacy Policy |
| Singular.net | Ad attribution, device tracking, and campaign performance analytics. | Singular Privacy Policy |
| PayPal | Processes online payments securely. We do not store credit card or banking information; all transactions are managed by PayPal. | PayPal Privacy Policy |
| Stripe | Handles secure payment processing for transactions. We do not store financial details; all payment data is processed by Stripe. | Stripe Privacy Policy |
| Google Play In-App Purchases (IAPs) | Processes payments for digital goods within the app. Google Play handles all transactions securely and does not share full payment details with us. | Google Payments Terms |
| Apple App Store In-App Purchases (IAPs) | Processes payments for digital goods through Apple's payment system. All transactions are managed by Apple, and we do not store or have access to full payment details. | Apple Media Services Terms |
4. Cookies & Tracking
We use cookies and tracking technologies for analytics, marketing, and performance monitoring. Users can control cookies through browser settings.
5. Data Retention & Deletion Requests
We retain data as follows:
- Analytics data for up to 12 months.
- Player data in Firebase Database as long as necessary.
- Personal data from contact forms and subscriptions until a deletion request is received.
How to Request Data Deletion
To request the deletion of your personal data, email us at support@puretoneixgames.com.
6. Children's Privacy
Our services are intended for users aged 18 and older. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us for deletion.
7. Policy Updates
We may update this Privacy Policy as needed. The latest version will be available on our website.